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"I am particularly grateful to Duane for his intuitiveness with respect to diffusing sometimes difficult conversations or situations. In our nonprofit world, those in need and/or our volunteers, staff, and even donors may require gentle handling in emotional situations such as to explain Habitat's limitations while at the same time not offending anyone. Duane has lent his expertise successfully many times and managed conversations to the benefit of the group."
Diana Guiliano, Program Director,
Northern Ocean Habitat for Humanity